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Accounting Software and Financial Business Solutions
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Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.
  • Simplify contract management

    Simplify contract managementSimplify contract management
    • Simplify contract management to develop and revise customised customer contracts.
    • Use workflow to trigger activities to help agents consistently deliver the right level of service.
    • Gain actionable insight to help agents sell more service and support contracts.
    • Give agents real-time access to views of service eligibility for each customer.
    Customer Service -> Contracts Simplify contract management
    Streamline account management
Related Information
- White Paper: Improving
Sales Productivity

PDF XPS   - Sales Force Automation
Data Sheet
- White Paper: CRM in a
Challenging Economy

PDF XPS   - White Paper: Sales and
Marketing - The New
Power Couple
- Why Microsoft?
IE   - White Paper: CRM and
Social Networking

- Successful Microsoft
Dynamics CRM Customers
IE   - Economist Sales
Productivity Report

For more information contact Ron Ullyot,


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